Careers In Sbarro

STORE Manager

1.Manage and motivate staff, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).
2. Plan, forecast, report on sales, costs and business performance, according to company requirements.
3. Implement advertising and promotional strategy and activities.
4. Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.
5. Plan and implement customer traffic flow so as to maximize sales, customer satisfaction.
6. Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.
7. Manage costs and overheads, and all factors affecting the profitable performance of the Restaurant.
8. Liaise with external agencies and authorities as necessary.
9. Liaise with and utilize support from suppliers, and our partners.
10. Manage, maintain and report as necessary all Reports.
11. Manage upkeep and condition of all equipment, fixtures and fabric of Restaurant premises.
12. Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.
13. Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.
14. Manage and maintain effectiveness of IT and other essential in-Restaurant systems.
15. Attend meetings and contribute to company strategy and policy-making as required.
16. Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval.

SHIFT Manager

1.Manage and motivate staff.
2.Responsible for his shift.
3.Should be a team leader.
4.Should be able to maintain a clean and safe Restaurant.
5.Should be able to Delegate work and check it timely.
6.Should understand customers requirement and should be focused on assisting the customers.
7.Should have good knowledge of customer service.
8.Manage cash and POS systems in according to companies polices.
9.Should be able to follow company systems.
10.Manage and report all reports on time.
11.Should be able to do inventory management.
12.Should be able to train staff and provide them assistance during Busy Hours.
13.Manage and maintain all the equipment fixtures small ware in the Restaurant.

Crew Member

1.Should understand the importance of customer and customer service.
2.Should be responsible for the equipments small ware and fixtures in the restaurant.
3.Responsible for cleaning and Maintains of the restaurant.
4.Should great the customers when having eye contact and thank them when they leaving the restaurant.
5.Should know have good communication skills.
6.Should fallow all the company polices.
7.Should understand cash handling polices and work according to the company polices.